QUALITY At Henkel, we set high standards of performance for ourselves and the products and services we produce. We have the same expectation of our suppliers in the areas of quality, reliability and service. We appreciate you informing us of any examples of excellence in your business, such as awards, certifications or notable recognition that demonstrates these traits.

CUSTOMER FOCUS We want suppliers who will extend excellent customer service.

COST SAVINGS We value suppliers who continually look for ways to help us lower our costs through savings in all areas.

INNOVATION We seek suppliers who are willing to work toward continuous improvement and more efficient ways to deliver products and services.

TECHNOLOGY We look favorably on suppliers who take advantage of and use technology to maintain a competitive edge.